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posted: Mar 01, 2017
* Senior Customer Service Support Specialist *
Bachelors’ Degree in Business Administration, Finance, Economics or equivalent; Excellent communication skills both oral and written in English language to effectively respond to customer’s request or explain solutions to complaints/issues; Exposure working in an Australian environment is a plus; Relevant experience in customer care having demonstrated a commitment to customer loyalty, engagement and retention; Knowledgeable with computer applications; Has a very good listening skills; Amenable to work on shifting schedules (graveyard and mid-shift); With background in a call center industry is an advantage (technical support, purchase order etc.); Can work in a fast-paced environment, ability to work under pressure and meet deadlines; Microsoft Office proficient and can type at least 25wpm; 3 full time positions available.
* Paraplanner *
Male / Female; Graduate of 4 – 5 year course, preferably in Accountancy, Financial Planning, Business, Finance and Economics etc.; Diploma of Financial Planning, RG 146 Certified or equivalent qualifications; At least 3 – 5 years experience in paraplanning, client services role with practical skills in preparing advice documents; Excellent written and verbal skills with affable client interaction; Highly evolved organizational skills suitable for managing work flow and supervising staff; Operational experience in XPLAN, Coin and Midwinter; Superior knowledge in Microsoft, Excel and Powerpoint; Excellent in Client Management, able to meet deadlines, perform multiple tasks efficiently and can work under pressure; Show confidence yet in a humble manner when dealing with clients, firm financial advisors and wealth managers; Strong financial and analytical skills, diligent attention to details and strong time management skills; Candidates must be willing to relocate to Olongapo City; Full time position available.
Closing Date: March 30, 2017
Examination / Interview: To Be Announced
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