SUBIC BAY

About Us

The Office Services Department (OSD) is tasked to provide efficient service and assistance to SBMA departments/offices and Freeport locators in the issuance of SBMA IDs and the delivery of documents. It has two divisions, the Pass Issuance and Control Division (PICD) and the Auxiliary Services Division (ASD).

The PICD implements a system for pass issuance to control and monitor the entry/exit of every individual entering the Freeport, in line with SBMA authority to secure its perimeter under Sec. 12 paragraph h of RA 7227.

The ASD, on the other hand, handles the prompt and reliable distribution of documents and information to clients through mail services, facsimile transmission or personal delivery.

MISSION

The OSD is committed to provide high quality services to all SBFZ entities through prompt distribution of documents and issuance of IDs in line with the Authority goal of transforming SBFZ into a first world eco-urban center.

OSD PRINCIPAL FUNCTIONS

• To help provide control measures against illegal entry/exit of personnel in the Subic Bay Freeport Zone.
• To maintain and further improve the proper and prompt issuance of SBMA IDs and/or Temporary Passes to clients.
• To impart quality procedures in other SBMA Departments and agencies involved in the documentation of issuance of individual SBMA ID and distribution of documents.
• To provide various office services function such as records management, document management system, e-mailing, scanning services, mailing, document reproduction, document delivery, memoranda distribution to all departments and other support services function necessary to support all departments and operating units of the Subic Bay Metropolitan Authority.
• To serve as the central receiving office for all Freedom of Information (FOI) requests.

Pass Issuance and Control Division (PICD) Functions

• Issuance of SBMA ID and/or Temporary Paper Pass to employees of SBF locators/contractors, SBF residents and employees of government agencies located in the Subic Bay Freeport Zone as endorsed by SBMA Labor Department, Land and Asset Development Department and other SBMA Departments/Offices, SBF-located government agencies, and Students of any school/college within SBFZ.
• Issuance of Temporary Paper Passes to employees from various Subic Bay Freeport (SBF) Locator and government agencies located in SBFZ; Non-accredited companies, trucking and delivery services not accessing SBMA Seaport-controlled areas; and Visitors or Pass-Through Individuals on a twenty-four hours a day, seven days a week operation through the OSD Satellite Offices at Tipo and Kalaklan Gate.

Auxiliary Services Division (ASD) Functions

• Administration of Document Management System, including administration of users and access level of System Users/ User Groups, creation and facilitation of DMS Process Flow, and monitoring of General Records Disposition schedule and Agencies Records Disposition Schedule in the DMS.
• In-charge in the implementation of Agency’s Central Repository of Records for Records Management Improvement Committee (RMIC) in compliance with RA 9470. This includes maintenance of inventory of SBMA records, evaluation and facilitation of actual collection and disposal of valueless records of SBMA departments/offices upon request for Authority to Dispose from National Archives of the Philippines (NAP), custody of segregated valueless records of all department/offices, as well as safekeeping of Permanent Records of SBMA Departments/Offices at the SBMA Records Center.
• Serve as FOI Receiving Office (FRO) facilitating all requests in compliance with Executive Order No.2, S2016 Freedom of Information and FOI Reports for submission to Presidential Communication Office.
• Management of Mails and Documents including hand-carry delivery or courier services delivery.